Frequently Asked Questions

Browse products, add to cart, proceed to checkout, enter shipping details, and pay via Razorpay (UPI, cards, wallets, net banking).

We accept UPI, credit/debit cards, net banking, and digital wallets through Razorpay. Cash on delivery is not available currently.

Orders cannot be modified once payment is confirmed. Please contact us on WhatsApp at 8838660900 for urgent requests.

No minimum order value. However, orders above ₹999 get free shipping.

Tamil Nadu: 2–3 business days. Other states: 4–5 business days.

Currently we ship within India only. International shipping coming soon.

Log in and visit "My Orders" to see real-time tracking with status updates.

Free shipping on orders above ₹999. Standard shipping charges apply for smaller orders.

Yes, 100%. All our products are sourced directly from organic farms in Tamil Nadu with no chemicals, preservatives, or artificial processing.

Honey: 24 months. Country Sugar: 18 months. Turmeric: 12 months. Coffee: 12 months. Store in a cool, dry place.

Our honey is raw, unfiltered, and never heated. Store-bought honey is often pasteurized and diluted, destroying natural enzymes.

Kasturi Manjal (wild turmeric) is used for skincare — face packs, reducing acne, and brightening complexion. It does not stain like culinary turmeric.

7-day return window from delivery. Products must be unopened and in original packaging.

Visit our Returns & Refunds page, fill out the return request form, and we'll contact you within 24 hours.

Refunds are processed within 5–7 business days to your original payment method.

Earn 1 point for every ₹10 spent. Points are credited automatically after successful payment.

100 points = ₹10 discount. Apply points at checkout in the cart.

Bronze (0–499 pts), Silver (500–999, 2% extra), Gold (1000–1999, 5% extra), Platinum (2000+, 8% extra).